Privacy Policy

Last Updated: 06/03/2026

1. Introduction

Welcome to balabarns.co.uk. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://balabarns.co.uk/ and use our holiday accommodation booking services.

We process personal data in accordance with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, please contact us using the details below.

2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide

Full name
Email address
Phone number
Billing address
Payment details (processed securely via third-party payment providers)
Booking details (dates of stay, number of guests, preferences)

Information Collected Automatically

When you visit our website we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website

We may use cookies and similar technologies to improve user experience and analyse website traffic.

3. How We Use Your Information

We use the information we collect to:

Process and manage bookings
Communicate with you about your reservation
Respond to enquiries or customer service requests
Improve our website and services
Send booking confirmations and important updates
Comply with legal obligations

If you opt in, we may also send marketing communications about offers or new properties.

4. Legal Basis for Processing (UK GDPR)

We process personal data based on:

Contractual necessity – to complete and manage your booking
Legitimate interests – to improve our services and website functionality
Consent – for marketing communications
Legal obligations – where required by law

5. Sharing Your Information

We may share your personal data with:

Payment processing providers
Property owners or property management staff (where necessary for your stay)
IT service providers hosting our website
Legal or regulatory authorities if required by law

We do not sell or rent your personal data to third parties.

6. Payment Information

Payments are processed securely through third-party payment processors. We do not store full credit or debit card details on our servers.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfil booking and legal obligations
Resolve disputes
Enforce agreements

Booking records may be retained for accounting and legal purposes.

8. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent for marketing
Request data portability

To exercise these rights, please contact us.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

10. Third-Party Links

Our website may contain links to external websites such as booking platforms or travel services. We are not responsible for the privacy practices of these websites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Bala Barns
Llanerch yr Eryr, Llandderfel, Bala, Gwynedd, LL237DR
balaholidays@hotmail.com
0707967772168